Initial intake:

During our first discussion, we will take the time to get to know every detail you want to share with us concerning your situation. We know that every case is unique and that we cannot help you without knowing exactly what you are looking for. Whether you have concerns for the future, or an unexpected urgent matter, contact us and we will meet in person or by phone.

We listen, we learn and we ask pertinent questions to implement a “game plan.”

Personal Evaluation:

With your permission, we arrange “a face to face” assessment of the individual in need of senior living services. This gives us direct insight to their specific care needs.

We visit as an advocate and a friend, careful not to be intrusive. This is necessary to evaluate their cognitive abilities, social characteristics, and physical well being.

Our visits are not limited, we will come to your home, their home, or to someone’s bedside at a hospital or skilled unit. This process is all about making it convenient for you.

Research & Recommendations:

Extensive research is done on all facilities that would meet the criteria for the individual in need.  Once we have gathered all the necessary information, we consider medical, financial, and geographical criteria to provide the family with several “best fit” options to consider. There are plenty of options out there, and our research saves valuable time and frustration. We will schedule and accompany you to tour each unit and explore any financial assistance to offset the cost of care (see Veteran's Benefits info below). We bridge the trust and lend support to ensure you a confident, well-informed decision.

Facilitate the move:

Our job does not end once you've made your decision. We will maintain communication with the facility chosen in order to provide them with what they need. We complete and deliver all necessary paperwork from our assessment, fax medical forms, assist in setting up transportation if necessary, and keep the lines of communication open with all parties before, during and after the move.